Shipping Policy

Last Updated: June 2026

Thank you for shopping with Regal Roots. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be extended.

Shipping Times

Estimated delivery times vary depending on your location and selected shipping method.

• Canada: 3–10 business days
• United States: 5–12 business days
• International: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Tracking updates are provided by the shipping carrier and may take time to appear after shipment.

Delayed or Lost Packages

Regal Roots is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect shipping information provided by the customer, or other circumstances beyond our control.

If your package appears lost, please contact us at regalrootssupport@gmail.com, and we will do our best to assist you in working with the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping fees may apply before the order can be reshipped.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at regalrootssupport@gmail.com and include photos of the damaged item and packaging. We will review your claim and determine an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Regal Roots
Email: regalrootssupport@gmail.com
Phone: 14376779497